Arlo cameras are a popular choice for home security, offering a range of features such as motion detection, night vision, and weather resistance. However, like any electronic device, they can sometimes malfunction or become unresponsive. In such cases, resetting the camera can often resolve the issue. In this article, we will explore the different methods to reset Arlo cameras, including the Arlo Pro, Arlo Pro 2, Arlo Pro 3, and Arlo Ultra.
Why Reset Your Arlo Camera?
Before we dive into the reset process, it’s essential to understand why you might need to reset your Arlo camera in the first place. Here are a few scenarios where a reset might be necessary:
- Camera not connecting to Wi-Fi: If your Arlo camera is not connecting to your Wi-Fi network, a reset can help resolve the issue.
- Camera not responding: If your Arlo camera is not responding to motion or not recording video, a reset can help restore its functionality.
- Camera not syncing with the Arlo app: If your Arlo camera is not syncing with the Arlo app, a reset can help resolve the issue.
- Camera not recording video: If your Arlo camera is not recording video, a reset can help resolve the issue.
Types of Resets: Understanding the Difference
Before we proceed with the reset process, it’s essential to understand the different types of resets available for Arlo cameras. There are two types of resets:
- Soft Reset: A soft reset is a simple reboot of the camera. It will not delete any of your settings or recordings.
- Hard Reset: A hard reset, also known as a factory reset, will restore the camera to its original settings. This will delete all your settings, recordings, and customizations.
Resetting Arlo Pro and Arlo Pro 2 Cameras
Resetting Arlo Pro and Arlo Pro 2 cameras is a relatively straightforward process. Here are the steps:
Soft Reset
To perform a soft reset on your Arlo Pro or Arlo Pro 2 camera:
- Locate the small pinhole reset button on the back of the camera.
- Use a paper clip or a small pin to press and hold the reset button for 10 seconds.
- Release the button and wait for the camera to reboot.
Hard Reset
To perform a hard reset on your Arlo Pro or Arlo Pro 2 camera:
- Locate the small pinhole reset button on the back of the camera.
- Use a paper clip or a small pin to press and hold the reset button for 20 seconds.
- Release the button and wait for the camera to reboot.
- The camera will now be restored to its original settings.
Resetting Arlo Pro 3 and Arlo Ultra Cameras
Resetting Arlo Pro 3 and Arlo Ultra cameras is slightly different from the Arlo Pro and Arlo Pro 2. Here are the steps:
Soft Reset
To perform a soft reset on your Arlo Pro 3 or Arlo Ultra camera:
- Locate the small pinhole reset button on the back of the camera.
- Use a paper clip or a small pin to press and hold the reset button for 10 seconds.
- Release the button and wait for the camera to reboot.
Hard Reset
To perform a hard reset on your Arlo Pro 3 or Arlo Ultra camera:
- Locate the small pinhole reset button on the back of the camera.
- Use a paper clip or a small pin to press and hold the reset button for 20 seconds.
- Release the button and wait for the camera to reboot.
- The camera will now be restored to its original settings.
Troubleshooting Tips
If you’re having trouble resetting your Arlo camera, here are a few troubleshooting tips to help you resolve the issue:
- Check the camera’s battery level: If the camera’s battery level is low, it may not reset properly. Try charging the camera for a few hours before attempting to reset it.
- Check the camera’s Wi-Fi connection: If the camera is not connected to Wi-Fi, it may not reset properly. Try moving the camera closer to your router or restarting your router.
- Check for firmware updates: If the camera’s firmware is outdated, it may not reset properly. Try updating the camera’s firmware before attempting to reset it.
Conclusion
Resetting your Arlo camera can often resolve issues such as connectivity problems, unresponsiveness, and recording issues. By following the steps outlined in this article, you can easily reset your Arlo Pro, Arlo Pro 2, Arlo Pro 3, or Arlo Ultra camera. Remember to always back up your recordings and settings before performing a hard reset, as this will delete all your customizations. If you’re still having trouble with your Arlo camera, consider contacting Arlo support for further assistance.
| Camera Model | Soft Reset | Hard Reset |
|---|---|---|
| Arlo Pro | Press and hold reset button for 10 seconds | Press and hold reset button for 20 seconds |
| Arlo Pro 2 | Press and hold reset button for 10 seconds | Press and hold reset button for 20 seconds |
| Arlo Pro 3 | Press and hold reset button for 10 seconds | Press and hold reset button for 20 seconds |
| Arlo Ultra | Press and hold reset button for 10 seconds | Press and hold reset button for 20 seconds |
By following the steps outlined in this article, you can easily reset your Arlo camera and get it up and running in no time.
What is the purpose of resetting an Arlo camera?
Resetting an Arlo camera is a troubleshooting step that can resolve various issues, such as connectivity problems, poor video quality, or difficulties with motion detection. By resetting the camera, you can restore its default settings and start fresh, which can often resolve issues that may have arisen due to software glitches or incorrect configuration.
It’s essential to note that resetting an Arlo camera will erase all its custom settings, including any changes you’ve made to the camera’s name, mode, or alert settings. Therefore, you’ll need to reconfigure these settings after the reset process is complete. Before resetting your Arlo camera, ensure you’ve tried other troubleshooting steps, such as restarting the camera or checking for firmware updates.
What are the different types of resets available for Arlo cameras?
Arlo cameras offer two types of resets: a soft reset and a hard reset. A soft reset, also known as a reboot, is a simple process that restarts the camera without erasing any of its settings. This type of reset is useful for resolving minor issues, such as connectivity problems or temporary glitches.
A hard reset, on the other hand, is a more thorough process that restores the camera to its factory settings, erasing all custom settings and configurations. This type of reset is typically used when a soft reset doesn’t resolve the issue or when you’re experiencing more severe problems, such as a camera that’s not responding or not connecting to the internet.
How do I perform a soft reset on my Arlo camera?
To perform a soft reset on your Arlo camera, you’ll need to press and hold the camera’s reset button for a few seconds. The location of the reset button varies depending on the camera model, so you may need to consult your camera’s user manual or online documentation to find it. Once you’ve located the reset button, press and hold it for about 10-15 seconds, until the camera’s LED light starts flashing.
After releasing the reset button, the camera will automatically restart, and you should see the LED light turn solid blue, indicating that the camera is booting up. This process usually takes a few minutes, after which your camera should be back online and functioning normally.
How do I perform a hard reset on my Arlo camera?
To perform a hard reset on your Arlo camera, you’ll need to press and hold the camera’s reset button for a longer period than a soft reset. Typically, you’ll need to press and hold the reset button for about 30-40 seconds, until the camera’s LED light starts flashing rapidly. This indicates that the camera is being restored to its factory settings.
After releasing the reset button, the camera will automatically restart, and you should see the LED light turn solid blue, indicating that the camera is booting up. This process usually takes a few minutes, after which your camera will be restored to its factory settings, and you’ll need to reconfigure its settings using the Arlo app.
Will resetting my Arlo camera affect its warranty?
Resetting your Arlo camera should not affect its warranty, as it’s a standard troubleshooting step that’s recommended by the manufacturer. However, if you’re experiencing issues with your camera and are unsure about the best course of action, it’s always best to contact Arlo’s customer support for guidance.
Arlo’s warranty typically covers defects in materials and workmanship for a certain period, usually one or two years, depending on the camera model and your location. If you’re experiencing issues with your camera that are not resolved by resetting it, you may be eligible for a replacement or repair under warranty.
Can I reset my Arlo camera using the Arlo app?
Unfortunately, you cannot reset your Arlo camera using the Arlo app. The reset process requires physical access to the camera, as you need to press and hold the reset button to initiate the process. However, you can use the Arlo app to restart your camera, which is a simpler process that doesn’t erase any settings.
To restart your camera using the Arlo app, go to the camera’s settings page, tap on “Device Info,” and then tap on “Restart.” This will restart the camera without erasing any of its settings.
What should I do after resetting my Arlo camera?
After resetting your Arlo camera, you’ll need to reconfigure its settings using the Arlo app. This includes setting up the camera’s name, mode, and alert settings, as well as reconnecting it to your Wi-Fi network. You may also need to update the camera’s firmware, if an update is available.
It’s essential to test your camera after resetting it to ensure it’s working correctly. Check the camera’s video feed, motion detection, and alert settings to ensure they’re functioning as expected. If you’re experiencing any issues after resetting your camera, you may want to contact Arlo’s customer support for further assistance.