Are you experiencing issues with your Arlo camera not recording? You’re not alone. Many users have reported this problem, and it can be frustrating, especially if you’re relying on your camera for home security. In this article, we’ll explore the possible reasons why your Arlo camera may not be recording and provide troubleshooting steps to help you resolve the issue.
Understanding How Arlo Cameras Work
Before we dive into the troubleshooting steps, it’s essential to understand how Arlo cameras work. Arlo cameras are wireless, battery-powered devices that use Wi-Fi to connect to the internet. They’re designed to be easy to install and use, with a user-friendly app that allows you to monitor your camera’s feed, receive notifications, and adjust settings.
Arlo cameras use a combination of motion detection and continuous recording to capture footage. When motion is detected, the camera will start recording and send a notification to your phone or email. You can also set your camera to record continuously, but this will reduce the battery life.
Common Reasons Why Arlo Cameras May Not Record
There are several reasons why your Arlo camera may not be recording. Here are some common issues:
- Weak or No Internet Connection: Arlo cameras require a stable internet connection to function correctly. If your internet connection is weak or down, your camera may not be able to record or send notifications.
- Low Battery: Arlo cameras are battery-powered, and if the battery is low, the camera may not be able to record or function correctly.
- Motion Detection Settings: If the motion detection settings are not configured correctly, the camera may not detect motion and therefore not record.
- Camera Placement: If the camera is not placed correctly, it may not be able to detect motion or capture footage correctly.
- Firmware Issues: Firmware issues can cause problems with the camera’s functionality, including recording.
Troubleshooting Steps
Now that we’ve identified some common reasons why your Arlo camera may not be recording, let’s go through some troubleshooting steps to help you resolve the issue.
Step 1: Check Your Internet Connection
The first step is to check your internet connection. Make sure your router is working correctly, and your internet connection is stable. You can check your internet connection by:
- Restarting your router
- Checking your internet speed
- Moving your camera closer to your router
If you’re still experiencing issues, try resetting your camera’s Wi-Fi connection.
Step 2: Check Your Battery Level
The next step is to check your battery level. Make sure your battery is not low. You can check your battery level by:
- Logging into your Arlo app
- Going to the camera settings
- Checking the battery level
If your battery is low, try charging it or replacing it with a new one.
Step 3: Adjust Your Motion Detection Settings
The next step is to adjust your motion detection settings. Make sure the motion detection is enabled, and the sensitivity is set correctly. You can adjust your motion detection settings by:
- Logging into your Arlo app
- Going to the camera settings
- Adjusting the motion detection settings
Step 4: Check Your Camera Placement
The next step is to check your camera placement. Make sure the camera is placed correctly, and it has a clear view of the area you want to monitor. You can check your camera placement by:
- Moving the camera to a different location
- Adjusting the camera’s angle
- Cleaning the camera’s lens
Step 5: Update Your Firmware
The final step is to update your firmware. Firmware updates can resolve issues with the camera’s functionality, including recording. You can update your firmware by:
- Logging into your Arlo app
- Going to the camera settings
- Checking for firmware updates
Additional Tips
Here are some additional tips to help you troubleshoot the issue:
- Check for Interference: Other devices can interfere with your camera’s Wi-Fi connection. Try moving your camera away from other devices or switching to a different Wi-Fi channel.
- Reset Your Camera: If none of the above steps work, try resetting your camera to its factory settings. This will erase all your settings, so make sure you have your camera’s serial number and password handy.
Conclusion
If your Arlo camera is not recording, there are several reasons why this may be happening. By following the troubleshooting steps outlined in this article, you should be able to resolve the issue. Remember to check your internet connection, battery level, motion detection settings, camera placement, and firmware updates. If none of these steps work, try resetting your camera or contacting Arlo support for further assistance.
By following these steps, you should be able to get your Arlo camera up and running in no time, providing you with peace of mind and security for your home or business.
Arlo Camera Not Recording: A Summary
To summarize, if your Arlo camera is not recording, it may be due to a weak or no internet connection, low battery, incorrect motion detection settings, poor camera placement, or firmware issues. By checking your internet connection, battery level, motion detection settings, camera placement, and firmware updates, you should be able to resolve the issue. If none of these steps work, try resetting your camera or contacting Arlo support for further assistance.
Final Thoughts
Arlo cameras are a popular choice for home security, and they can provide peace of mind and security for your home or business. However, like any device, they can experience issues. By following the troubleshooting steps outlined in this article, you should be able to resolve the issue and get your Arlo camera up and running in no time.
Remember, if you’re still experiencing issues, don’t hesitate to contact Arlo support for further assistance. They can provide you with additional troubleshooting steps and help you resolve the issue.
By following these steps and tips, you can ensure that your Arlo camera is working correctly and providing you with the security and peace of mind you need.
Why is my Arlo camera not recording motion events?
Your Arlo camera may not be recording motion events due to a variety of reasons. One possible cause is that the motion detection feature is not enabled or is set to a low sensitivity level. To resolve this issue, ensure that motion detection is turned on and adjust the sensitivity level to a higher setting. You can do this by accessing the Arlo app, selecting the camera, and navigating to the Motion Detection settings.
Additionally, ensure that the camera’s field of view is not obstructed by any objects or debris. Clean the camera lens and ensure that it has a clear view of the area you want to monitor. If the issue persists, try restarting the camera or checking for any firmware updates.
What can I do if my Arlo camera is not recording video?
If your Arlo camera is not recording video, the first step is to check the camera’s power status and ensure that it is turned on. Also, verify that the camera is connected to the internet and that the Arlo app is up-to-date. If the issue persists, try restarting the camera or checking for any firmware updates.
Another possible cause is that the camera’s storage capacity is full. Check the camera’s storage settings and consider upgrading to a higher storage plan or deleting some of the existing recordings to free up space. You can also try resetting the camera to its factory settings, but be aware that this will erase all of your custom settings and recordings.
How do I troubleshoot my Arlo camera’s recording issues?
To troubleshoot your Arlo camera’s recording issues, start by checking the camera’s status in the Arlo app. Ensure that the camera is online and that there are no error messages. If the camera is offline, try restarting it or checking the power cord.
Next, review the camera’s recording settings to ensure that they are set up correctly. Check the recording mode, resolution, and frame rate to ensure that they are set to the desired levels. You can also try checking the camera’s event history to see if there are any errors or issues that may be causing the recording problems.
Why is my Arlo camera not recording at night?
If your Arlo camera is not recording at night, it may be due to the camera’s night vision settings. Ensure that the night vision feature is enabled and that the camera is set to the correct mode (e.g., black and white or color). You can adjust these settings in the Arlo app.
Another possible cause is that the camera’s infrared LEDs are not functioning properly. Try cleaning the camera lens and ensuring that it is free from debris. If the issue persists, try restarting the camera or checking for any firmware updates.
Can I recover lost recordings from my Arlo camera?
If you have lost recordings from your Arlo camera, you may be able to recover them depending on the camera’s storage settings. If the camera is set to store recordings locally on the device, you may be able to recover them by accessing the camera’s storage. However, if the camera is set to store recordings in the cloud, you may not be able to recover them if they have been deleted or expired.
To avoid losing recordings in the future, consider upgrading to a higher storage plan or setting up a local storage device, such as a USB drive or NAS. You can also set up notifications in the Arlo app to alert you when recordings are about to expire or be deleted.
How do I reset my Arlo camera to its factory settings?
To reset your Arlo camera to its factory settings, press and hold the reset button on the camera for 10-15 seconds. The camera will then restart and reset to its default settings. Note that this will erase all of your custom settings and recordings, so be sure to back up any important data before resetting the camera.
After resetting the camera, you will need to set it up again using the Arlo app. This will involve reconnecting the camera to your Wi-Fi network, setting up the camera’s motion detection and recording settings, and configuring any other custom settings.
What are some common causes of Arlo camera recording issues?
Some common causes of Arlo camera recording issues include poor internet connectivity, low storage capacity, and incorrect recording settings. Additionally, issues with the camera’s motion detection feature, night vision settings, or infrared LEDs can also cause recording problems.
To avoid these issues, ensure that your internet connection is stable and fast, and consider upgrading to a higher storage plan or setting up a local storage device. Regularly check the camera’s settings and ensure that they are set up correctly, and consider restarting the camera or checking for firmware updates if issues persist.